Cliniko Users, Never Miss Another New Patient Call Again

Wren's AI voice receptionist books, reschedules, and cancels appointments — right inside Cliniko.

Integrated with
The maths of a missed call

Every call that rings out is a patient booking somewhere else

Reception can't answer two lines at once, and it's closed when patients call. Those calls don't wait.

1 in 3

calls to a busy clinic go unanswered during peak hours and treatment time.

60%+

of patients who reach voicemail hang up. Most never call back.

After hours

is when working patients call to book. Your front desk isn't there. Wren is.

What are missed calls costing you?

Two numbers. The one on the right is real money.

You're losing about
0per month
That's roughly 0 a year.
Wren recovers up to +0 of that every month.

Why owners switch

The front desk that pays for itself — and all it takes is a call-forward

Setup is a call-forward, not a phone system change. Keep the number your patients already know and forward the calls you want answered — all of them, or just after hours and when reception is busy.

Never miss a call

Nights, weekends, holidays, and overflow when reception is slammed. Answered in seconds.

Books into Cliniko

Real-time availability, straight into your calendar. No double-bookings, no copy-paste.

Sounds human

A warm, natural voice in your greeting and tone. Patients feel cared for, not handled.

Pays for itself

One recovered patient can cover the month. No wages, no turnover, no sick days.

Why Wren, not a bot

Any AI can answer a call. Few can run your front desk

Answering the phone is the easy part. Wren does the four things generic voice bots can't.

Real triage

Wren understands why a patient is calling — new issue, follow-up, cancellation, question — and acts on it, instead of reading one rigid script.

Revenue attribution

See exactly which calls became bookings and the revenue Wren recovered — so it proves its ROI, month after month, in real numbers.

Automated follow-up

Confirmations, reminders, and rebooking no-shows — Wren closes the loop after the call, not just during it.

Clinic-configurable booking

Your services, practitioners, durations, availability and rules — Wren books by your playbook, not a generic calendar.

More enquiries answered. More patients booked. Less revenue lost. Built by operators who've helped generate over €25M for clinic clients, our AI receptionist qualifies patients, recommends the right appointment and moves them towards booking.
Inside a Wren call

Every call, handled end to end

Wren doesn't take a message. It runs your whole booking playbook — the way your best receptionist would.

1

Triages the patient

Understands why they're calling and what they need.

2

Finds the appointment type

New patient, follow-up — the right service and length.

3

Assigns the right practitioner

Routes to the clinician who provides that treatment.

4

Finds the time

The soonest opening, or a specific day and time the patient asks for.

Soonest availableA particular time
5

Books it in

Straight into Cliniko, with a confirmation sent.

And when plans change, Wren reschedules and cancels existing appointments too — no front-desk time needed.
Built for Cliniko

Made for the software your clinic already runs on

Google Calendar Google Calendar
Pricing

Less than a single missed patient a week

No contract · cancel anytime.

Live workshop

See it live — and bring your hardest questions

Every so often we run a live 30-minute Wren workshop for a small group of clinic owners: the full walkthrough, how it handles insurance and the edge cases, what it can't do — and your questions answered on the spot. Register your interest and you'll get first pick of the next date.

Small groups · live Q&A · we run one when a group's ready.
Answers

The questions owners ask

No — and you can hear it for yourself: tap the Wren button at the bottom of the screen. Wren speaks in a warm, natural voice using your greeting and tone. Most patients don't realise they're not talking to your front desk.

Most clinics are live within a few days. We configure your greeting, availability, and rules, connect Cliniko, and you forward your calls.

No. Keep your existing number and provider. You simply forward the calls you want Wren to handle — all of them, or just after-hours and overflow.

Yes. Wren reads real-time availability and creates, reschedules, and cancels appointments in your calendar, then sends the confirmation.

You set the rules. Wren warm-transfers to your team, follows your triage or emergency script, or takes a detailed message and flags it immediately — so the calls that need a human still reach one.

Yes. Calls and data are encrypted and handled privacy-first for healthcare, aligned to HIPAA / PIPEDA / GDPR as applicable in your region.

Your monthly plan covers your receptionist and every feature. Inbound call time is billed at €0.50 per minute on top — you only pay for minutes patients spend on the line.

Ask anything

Still have a question?

Ask anything about how Wren would work for your clinic. We'll record a short Loom video answer and send it straight to your inbox — no call, no pressure.

Stop losing patients to voicemail

Watch the quick demo. See Wren answer and book, in Cliniko.

Live in days No lock-in Cancel anytime
wren
The receptionist who never sleeps.

Trademark & Affiliation Disclaimer: Cliniko® is a trademark or registered trademark of its respective owner. Use of this name and logo on this website is for descriptive and compatibility purposes only. This website and its services are not endorsed, sponsored, certified, or otherwise affiliated with Cliniko.